Shipping policy

All orders are processed and fulfilled on demand. Because each item is made to order, please allow time for production before shipment.

Production Time:
Most orders are produced within 2–7 business days before shipping.

Shipping Time:
Shipping times vary based on destination and carrier. Once an order has shipped, delivery typically takes:
• 3–7 business days within the United States
• International shipping times may vary

Please note that shipping times are estimates and not guaranteed.

Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information.

Delays:
Kindred Customs is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside of our control.

Incorrect Address:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages:
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue so we can assist you with a replacement or